SHIPPING POLICY

All of our products are made to order and customized just for you.

Processing Time

• Orders are processed within 3–7 business days after purchase

• Custom designs may take additional time depending on complexity

Shipping Time

• Shipping times vary based on location and carrier

• Once your order ships, you’ll receive a tracking number

Important Notes

• We are not responsible for delays caused by the shipping carrier

• Please double-check your shipping address before placing your order

• We are not responsible for lost or delayed packages once marked as delivered

NO REFUND/RETURN POLICY

Because all of our products are customized and made specifically for each customer, all sales are final.

We do not accept returns, exchanges, or refunds on personalized or custom items.

Please review:

• Uploaded images

• Spelling

• Design notes

before completing your purchase.

Exceptions

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos, and we’ll be happy to help resolve the issue.